Foundation · Start Here
Organizational Assessment
A 7-dimension structured evaluation of your current operations — processes, systems, team capability, AI readiness, and data readiness. Delivers a clear picture, HPP AI Maturity stage assignment, and a prioritized improvement roadmap grounded in Shingo Model principles.
- 7 dimensions: Leadership & Culture, Strategy, Customer Focus, Process, People, AI Readiness, Data Readiness
- HPP AI Maturity Stage assignment — where you are in the 5-stage model
- Prioritized findings report + recommended next steps
- Available on-site or remote | Certified HPP practitioners
Ideal for: Organizations that know something is off but aren't sure where to start
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AI Maturity Stage 1–3
AI Adoption Consulting
Practical AI integration designed around your actual workflows. HPP identifies the right tools, builds adoption plans, governs the deployment, and supports your team through the change.
- AI readiness and maturity assessment — what to automate, what to fix first
- Data readiness audit — ensuring AI tools have clean, reliable inputs
- Phased adoption roadmap aligned to HPP AI Maturity Model
- People adoption plan — training, communication, and change management built in
- AI Governance setup included
Ideal for: Organizations ready to leverage AI but unsure where to start or how to do it responsibly
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2026 Market Priority
AI Governance Setup
A practical, SMB-appropriate AI governance framework. 86% of employees use AI at work; 49% use tools their employer hasn't approved. Covers the five components that protect organizations as AI adoption scales.
- AI Use Case Registry — all tools in use, by function, with risk classification
- Acceptable Use Policy — plain-language guidelines for approved tools
- Data Handling Guidelines — protecting client, employee, and operational data
- Human Oversight Protocols — decisions requiring human review regardless of AI output
- Shadow AI Assessment — identifying unsanctioned tool usage
Ideal for: Any organization actively deploying AI tools; especially regulated industries
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AI Maturity Stage 3+
Agentic AI Readiness
Agentic AI — autonomous systems that plan, decide, and execute multi-step workflows — is arriving now. Gartner projects 40% of agentic AI projects will fail by 2027 due to poor operational foundations.
- Agentic AI readiness diagnostic — process stability, data quality, governance maturity
- Process redesign for agentic deployment
- Governance for autonomous systems — oversight protocols, escalation paths
- Pilot identification — selecting workflows ready for agentic tool evaluation
Ideal for: Organizations at AI Maturity Stage 3+ evaluating autonomous workflow tools
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Strategy to Execution
Transformation Roadmap & Implementation
From strategy to execution — HPP designs and helps implement a Shingo-aligned transformation plan tailored to your business, culture, and goals.
- Mission translated into KPIs and a Balanced Scorecard
- Strategic goal areas identified with Critical Few Objectives
- Golden Threads — visible links from strategy to every employee's daily work
- Full implementation support — not just a slide deck
Ideal for: Leaders with a mandate to improve but needing a methodology and implementation partner
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Human Capability
Team Training & Capability Building
As AI handles more routine cognitive work, the human skills that remain irreplaceable become more valuable. HPP training programs build the 12 critical capabilities for the AI era.
- Human Skills for the AI Era — all workforce (half-day)
- Scientific Thinking & Problem Solving — managers/CI teams (2 days)
- Leading Through AI Disruption — senior leaders (1 day)
- Human-AI Collaboration Literacy — all knowledge workers (1 day)
Ideal for: Organizations building long-term capability, not just short-term compliance
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Monthly / Quarterly Retainer
Ongoing Advisory / Fractional COO
Embedded strategic support on a fractional basis. Monthly or quarterly retainer. Operational oversight, AI adoption stewardship, and AI Governance maintenance.
- Operational oversight and performance tracking
- AI adoption stewardship — ensuring initiatives stay on track
- AI Governance maintenance — quarterly registry reviews, policy updates
- Flexible retainer structure — monthly or quarterly
Ideal for: Growing companies needing senior operations leadership without the full-time cost
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Flagship Program · Multi-Year
HPP Transformation Partnership Program
A structured multi-year model with defined phases, milestones, and measurable outcomes at every stage. Most AI and operational transformation initiatives take 2–4 years to achieve full ROI.
Year 1 — Foundation
Assessment · AI Governance setup · Process stabilization · Maturity Stage 1→2
Year 2 — Implementation
Targeted AI pilots · Training · Systematic integration · Maturity Stage 2→3
Year 3 — Excellence
Scaled AI integration · Capability independence · Agentic AI readiness · Stage 3→4+
Ideal for: Organizations committed to lasting transformation — not a one-time project
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